Valdosta Daily Times

April 19, 2013

Valdosta selected for home-based call center

Staff reports
The Valdosta Daily Times

VALDOSTA — The Valdosta-Lowndes County Industrial Authority, Chamber of Commerce, and city officials were present Thursday at the Department of Labor to announce that Valdosta has been selected as a recruitment site for an Express Scripts home-based call center.

The company, responsible for the pharmacy benefit for more than 100 million Americans, announced Thursday that it plans to hire up to 125 customer-service agents in Valdosta who will work out of their homes to help manage patient requests.

“We are excited to welcome Express Scripts to the Valdosta-Lowndes County business community. Valdosta being selected speaks volumes about the quality of workforce available in our region,” said Andrea Schruijer, executive director, Valdosta-Lowndes County Industrial Authority. “New jobs add to the city’s tax base, and boost local businesses.”

Express Scripts will host a job fair in the upcoming weeks where applicants will be interviewed. New employees will receive training, which will be facilitated at the Georgia Department of Labor Career Center, 221 S. Ashley St.

Express Scripts provides pharmacy-benefit management services to thousands of clients — the businesses, health plans, unions and government agencies that provide benefits for Americans and their families.

“This is the type of project that has zero environmental impact, represents a significant development of this community in these tough economic times,” said Roy Copeland, chairman, Valdosta-Lowndes County Industrial Authority. “We must thank our great staff at the industrial authority and all of those that made key contributions to ensuring this project went to Lowndes County. That includes the state department of economic development, Georgia Department of Labor, and those who serve in city and county positions.”

The Industrial Authority has been involved in discussions with the company since November.